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They also tell you how to manage your play and keep your C$. Prior to making real-money bets, make sure you meet the identity requirements, payment limits, and any games that aren't available in your Canada and Canadian. There are rules about how much you can bet, what games are eligible, and how to claim your CasinoChan bonus. CasinoChan bonuses can be very helpful, but they always come with terms that say how and when you can turn bonus credit or bonus winnings into cash that you can withdraw. Check the wagering requirements, time limit, and whether the games you choose contribute at full value before you claim any promotion.
There is also a maximum bet limit in the bonus rules while wagering is going on. Avoid having your winnings taken away or reduced when you ask for a withdrawal by sticking to the maximum bet and playing games that are eligible. Check the wagering requirements of any bonuses you want to use before you start playing. These tell you how many times you have to bet the bonus amount, bonus winnings, or sometimes both the deposit and bonus amount. As an example, if you get a C$100 bonus that needs to be wagered 35 times, you will usually have to bet a total of C$3500 on games that are eligible before you can cash out the bonus. The amount of time you have to meet the requirement is set by the wagering time limits.
If the bonus has to be completed within 7 days, any winnings or bonus balance that is still left may be lost after that time. If you plan shorter sessions, you might want to claim smaller bonuses that you can actually get. There may be a cap on how much you can cash out from a free spins or no-deposit offer. Most of the time, you can win more while playing, but you can only cash out a set amount, like C$200. When you do this, the rest of your winnings are taken away. As long as a bonus is active and wagering has not been completed, the maximum bet rules apply. CasinoChan usually limits the amount of money you can bet on each spin or game round.
Setting a C$10 spin can be seen as breaking the rules if the maximum bet is C$5. This could mean losing the bonus and any winnings that were tied to the bonus play. Check the base bet size for each spin or round (do not go over the limit, like C$5). You can buy bonus rounds and extra features if your slot machine lets you, but these are usually limited while you're betting, even if the cost of a single click is within your budget. Auto-play and turbo modes can make it easy to go over the maximum bet when you change the number of lines or coins.
How fast your play counts toward wagering depends on the games you can play and how much you contribute. Slot machines usually add the most, while table games either add less or are left out. Let's say you bet C$100 on a table game that contributes 10%. Only (_sc0_)10 can count toward your wagering goal. Progress can be slowed down a lot by games that don't add much or anything at all. Limits on how you can play can also make it harder to get bonuses. For example, betting very little at first to build up a balance and then switching to high stakes, or using low-variance strategies on games that aren't allowed, could get you in trouble with CasinoChan.
To keep your bonus winnings safe, make sure you always bet less than the maximum amount, and play games with clear contribution rules.
To get the CasinoChan Welcome Offer, new players must create a new account and make a qualifying first deposit. The offer includes steps to claim it, promo codes, and time limits. To avoid delays, make sure that the information in your account matches what's on your ID. This is especially important if you are signing up from (_sc1_) or using a payment method that needs your name to be verified. Welcome bonuses are only given out after all the necessary steps have been taken in the right order and by the due dates.
It is important to check the time limits and promo code rules before depositing (_sc0_)100 or more because if any of them are missed, the bonus might not be given or could be taken away when the money is withdrawn.
It's possible that the bonus didn't show up after a valid deposit of (_sc0_)100. Check to see if the promo code was needed, if you used a method that wasn't allowed, or if the activation window has ended. Important: You can only get one Welcome Offer per person, household, IP address, device, or method of payment. They can take away the bonus and winnings from a player's accounts if CasinoChan finds that they are linked to more than one person.
Note about eligibility: The Welcome Offer is only for new customers. The offer may be limited or come with different terms depending on where you live, your (_sc2_), or the laws in your (_sc1_). With a qualifying first deposit of (_sc0_)100, the minimum deposit is usually met. If you deposit less than (_sc0_)100, you might not get the welcome bonus credit. Types of deposits: Some types of deposits may not be eligible for bonuses. The system may not count your first deposit of (_sc0_)100 as qualifying even though it was made successfully if you use an excluded method. The bonus may be added to your account, but when you try to cash out your winnings, especially after reaching the (_sc0_)500 or higher withdrawal thresholds, it may be taken away because your account hasn't been fully verified.
If you add the bonus as separate bonus funds, you may need to meet wagering requirements before you can cash it out. When added as locked cash, it can't be used until certain conditions are met. Rule for promo codes: Promo codes must be entered exactly as shown and before the qualifying deposit is made. If you deposit (_sc0_)100 first and then try to add the code, the request might be turned down. Here are some important dates for most Welcome Offers: one is for activating the bonus after signing up, and the other is for finishing the wagering requirements after the bonus is credited.
You could lose the bonus and any winnings that came from it if you miss either deadline. More than one deposit: If the Welcome Offer is split into more than one deposit, each deposit must be made within the time limit and be at least (_sc0_)100, unless the terms of the offer say otherwise. It's possible to lose any bonuses that were tied to a deposit if you cancel it or go back and undo a transaction. If you have already placed bets, CasinoChan may change the balance and take away any winnings that came from bonuses. Claims made by hand: Support may ask for proof of deposit or screenshots in some rare cases.
If you deposit at least (_sc0_)100, keep the receipt until the bonus is credited and the wagering requirements are met. If the Welcome Offer is advertised as code-based, or if CasinoChan runs a segmented campaign, you need to use a promo code. It's usually necessary to choose the bonus in the cashier before making a deposit of (_sc0_)100 if there is no code on the offer tile. Use a coupon code if the offer banner or cashier tells you to. Do not use random codes from outside sources; using the wrong codes can stop the bonus flow. You need to enter the code before you confirm the (_sc0_)100 qualifying deposit.
Time limits can be different for each promotion, but the most common ones are when you register, make your first deposit, and finish wagering. To make sure that your deposit of (_sc0_)100 and bonus playthrough stay valid, always check your account for exact deadlines.
CasinoChan promotions are open to players who qualify, and there are rules that say how bonus money, free spins, and cashback can be used. Always activate an offer before you play, and make sure that the information in your account matches who you are. If the information doesn't match, you may not be able to use the promotion.
Promo rules can be different for each game, provider, and player type. Due to licensing and compliance rules, some offers may not be available in (_sc1_) or for certain (_sc2_). CasinoChan may also ask for proof before letting you convert a bonus or withdraw your money. The terms and conditions of free spins usually say that they can only be used on certain slot games and for a certain amount of time. Any free spins that aren't used before they expire, along with any bonus balance that goes with them, may be taken away. When you win from free spins, the money is usually added as bonus money that you have to wager a certain number of times before you can cash it out.
There may be a maximum amount of money that can be withdrawn from free spins winnings. For example, you may only be able to withdraw up to 100 (_sc0_). Any amount over the cap will be lost once it is reached. When you get free spins, you can only use them on certain games and not on others. The biggest bet you can make on a single spin is limited to, say, 1 (_sc0_). It's possible for free spins and winnings from them to expire, like after 7 days. If you use limited game features, like certain bonus buys, you might not be able to contribute. The remaining spins may stop and start again later, but only during the valid window, if you change games or end the session while you have free spins.
Any suspicious behavior that is meant to take advantage of the way free spins work can lead to winnings being wiped out. TIP: Before you start, check the list of games that give you free spins and the time until they expire. To get your money out, you need to make sure you finish wagering within the time limit and keep your stakes within the limits. Like this: If you win (_sc0_)20 from free spins and the wagering requirement is 30 times that amount, you need to bet a total of 600 (_sc0_) before you can cash out your winnings. If the maximum cashout amount is 100 (_sc0_), you may only be able to withdraw that much, even after you've finished betting.
Bonus balance handling: Adding more money to your account while you have a bonus active can change which balance is used first. Deposits and withdrawals may not be possible until wagering requirements are met or the bonus is forfeited. Bets may be taken from bonus funds before real money. Giving up free spins: If you decide to cancel a free spins offer, any remaining free spins and any bonus funds that come from them may be taken away right away, and any progress you've made on wagering may start over. Free spins can only be used once per player, household, device, IP address, or payment method. If you have more than one account or use the same payment method, you might lose your free spins and any winnings that come with them.
When it comes to free spins wagering, only bets on eligible slots usually count for 100%. While some products may only contribute a small amount or nothing at all, this can slow down the process and make it more likely that the product will go bad. Impact of Verification: CasinoChan may need to confirm your identity before turning your free spins winnings into cash that you can withdraw. If verification is still going on, withdrawals may take longer than expected, and free spins that have expired usually can't be redeemed. Minimum activity: Some free spins offers need you to do something to qualify, like deposit 10 C$ or more or play certain slots to get the spins. If the requirements aren't met during the promotion period, free spins might not be given out.
For responsible play, if you set limits, timeouts, or self-exclusion on your account while a free spins promotion is still going on, CasinoChan may cancel the promotion and take away any remaining spins to follow responsible gambling rules. With some exceptions, some game providers may put extra limits on how you can use free spins, such as limits on your bets or features, or they may delay paying out your winnings. When a general promotion rule and a provider rule are at odds with each other, the stricter rule usually takes precedence. Disputes: If you think your free spins or winnings are wrong, contact support right away and write down the details (promotion name, date, game title). Most of the time, changes aren't made until the problem is confirmed in the game logs.
Stopping abuse: If CasinoChan sees patterns of bonus abuse, like low-risk wagering strategies, collusion, or changing game states, they can take away winnings from free spins. In this case, the bonus balance could be taken away, and the account could be limited. Making things clearer about stakes: If a free spins offer sets a bet size of 0.2 C$ per spin, you can't raise the stake by hand. Any wins from spins that go over the cap may not be paid out if a bet is placed above it. Example of an expiration date: If you get free spins at 18:00 and they are good for 72 hours, you have to use them by 18:00 three days later. After that time, any left-over spins and bonus funds could be taken away.
All at once: Free spins don't always work with other deals. When you activate a second offer, the first one can be canceled, along with any free spins or winnings that haven't been converted yet. Withdrawal while free spins bonus is still active: If a withdrawal request is made while free spins wagering is still not complete, CasinoChan may cancel the bonus and take back all bonus funds. If you want to cash out soon, you might want to finish wagering or decline the offer. Technical problems: If your session ends during free spins, the spins may be returned or continue automatically, depending on the provider. If there is a dispute over a spin result, the final outcome recorded by the provider will be taken as correct.
One more thing about who can get free spins: Players may not be able to get them because of compliance rules, internal risk checks, or laws in Canada. If your account status changes, you may become eligible again. Eligibility is checked when the account is initiated.
Players can only sign up for a CasinoChan account if they meet the requirements set by local laws and the casino's own compliance standards. When you sign up, you promise to give accurate information about yourself, tell the site that you are old enough to gamble legally, and only use your account to play.
Some areas may not be able to register with CasinoChan, and access may be different depending on where you connect from. You are responsible for making sure you stay eligible in your current jurisdiction, including Canada, if applicable, if you move or travel. You must be of legal gambling age in your home country and be able to legally sign contracts in order to open an account. CasinoChan also expects that you are registering as yourself and not someone else, and that they can verify your identity and payment history if they need to. If your information is missing, wrong, or shows that you are not allowed to participate, your registration may be denied or later suspended.
If the casino finds a problem with where you say you live, where you connect, or your payment information, they may need to do more checks before you can deposit money, claim promotions, or ask for withdrawals. One of the most important requirements for registration is that you are old enough to legally gamble in your area. Your personal information (name, date of birth, address, and contact information) is correct, up-to-date, and full. Not for someone else, and you won't give the account to anyone else. Your participation is allowed based on where you are and any restrictions that may be in place because of your Canadian or residency. Also, CasinoChan might not let people sign up if they think it has something to do with fraud, identity theft, or trying to get around country restrictions by using technical tricks.
If this kind of activity is found, the account can be closed and withdrawals can be stopped until the activity is looked into further. A useful tip is to use the same information that is on your ID and the method of payment that you plan to use when you sign up. This helps you avoid waiting later, especially if you want to take out C$100 or more. For security and compliance reasons, CasinoChan can ask for verification at any time, even right after signing up, before the first withdrawal, or if they notice any strange activity. ID, age, and address are usually checked during verification, and the payment method used for deposits may also be checked.
When asked for documents, you should send images or scans that are clear and easy to read, making sure that all the information can be seen. If the casino can't verify your information, they may limit your account until it's done. Identity and age: Your name and date of birth match the ones on your account; your address and proof of address must match the information on your government-issued ID; your deposit source must be you; and you must show proof of payment as requested. To keep your account in good standing, do not send in documents that have been changed or are missing some information. If any of the information you send is thought to be false or inaccurate, CasinoChan may suspend your account while they look into it. Withdrawals like C$250 may also be held up until the problem is fixed.
CasinoChan only lets you have one account at a time. This means that a person can only have one active account, and that account can't be shared, moved, or used by someone else. Restrictions can happen if you create duplicate accounts, whether you mean to or not. For example, you might lose the ability to get promotions and have your extra accounts closed. When the casino sees that the same personal information, devices, payment sources, or household identifiers are used for more than one account, they usually flag those accounts. If you think you made a second account by accident, you should contact support before you deposit. Putting money into both accounts, even if it's just C$20, could make verification and account consolidation more difficult. People who try to use multiple accounts to get an unfair advantage may also be punished by CasinoChan. This is called coordinated play or account pooling.
That way, you won't have any problems. Make sure that only the person whose account you registered can play, make deposits, and cash out.
You can only deposit a certain amount of money per payment method and account type. Before making a deposit, you can see the exact minimum and maximum on the cashier page. For risk control and responsible play, we may set daily, weekly, or monthly limits. Call support and be ready to show proof that you own the payment and know where the C$ came from if you need a higher limit.
A quick security check and any necessary verifications are done before the withdrawal is processed. To make a request, go to the cashier and make sure that your information matches the name on your account. If possible, choose the same payment method that you used to make the deposit. Processing time varies by method. Requests made with an e-wallet or cryptocurrency are usually processed faster than bank methods. We can reject or return a withdrawal if the payment information is wrong, the method of payment isn't accepted, or verification isn't complete.
The offer card has the bonus terms that start as soon as the bonus is credited. Most bonuses have to be wagered (turned over) before any bonus-linked winnings can be withdrawn. Different types of games, like some table games and low house-edge games, may count at different rates or not at all. If you make bets that are too big while a bonus is active, we may take away the bonus and any winnings from it. Check the bonus page often to see the wagering requirements, time limit, maximum cashout (if applicable), and game contribution rules.
Verification keeps your account safe and helps us follow the rules. We may ask for a photo ID (passport or national ID), proof of address (a utility bill or bank statement), and proof of payment (a screenshot of your e-wallet account or a photo of your card with the middle numbers swiped off). When taking out larger amounts of money, we sometimes also ask for the source of the C$. The paperwork needs to be clear, valid, and match the information about the account holder. You can stop payouts until checks are cleared.
It is your job to find out what the rules are in Canada and make sure you can play online casino games. We can request proof of residence and Canadian and limit access from certain places. Safari on iOS and Android phones can connect, but make sure you use a private device, create a strong password, and turn on all of your profile's security options. If we notice strange login activity, we may lock the account until you prove that you own it.
Bonus
for first deposit
1000C$ + 250 FS
